Price Match at Walmart, Coupon at Walmart, Save Money at Walmart

Tonight at my Walmart I asked about this ad, I was told that it meant, “if you happen to find a coupon at Randalls or HEB that is a manufacturers coupon, you can use it here.”

What?!

When I got home and was still shaking my head, I was happy to see an email from Walmart PR.

Hi Paul,

I saw your recent post.  There have been some questions about Walmart’s coupon policy and I wanted to offer some additional details.  To clarify, Walmart will continue to accept all valid manufacturer and print-at-home internet coupons with a scannable bar code.  In addition, Walmart will also match the price listed on any valid competitor coupons that include a printed retail price for a specific item (e.g., $2 for a 24 oz. bottle of Clorox).

We apologize for any confusion.

For further details, please see our price match and coupon policies online:
–          Price Match Policy: http://walmartstores.com/7659.aspx
–          Coupon Policy: http://walmartstores.com/7655.aspx

Many thanks,
Ravi Jariwala
Walmart Public Relations

I emailed back because I wanted to make sure that I understood:

Thank you for the response.
I want to be clear. If I have a Target coupon for $1.00 off a bottle of Olay body wash, this coupon will beep when you scan it at your store. But you will be able to override it and still take $1 off the Olay?
Thank you I really appreciate your help.
Paul.

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Paul,

Walmart will honor any valid competitor coupons that include a printed retail price for a specific item. We would not accept the Target coupon unless it had a specific price on it ($6.99), as we do not honor competitor’s dollar or cents off coupons.

Hopefully that helps.
Best,
Ravi

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Ravi,

I think that the confusion is that when you use the word “coupon” people are assuming you are talking about a coupon, with a barcode. If I am understanding you correctly you are actually talking about a sales ad, with sale prices from a competitors store?
Is it possible to call you or another representative?
Thank you so much,
paul

In the mean time, I left a comment on their Facebook page.

“Walmart will also match the price listed on any valid competitor coupons that include a printed retail price for a specific item (e.g., $2 for a 24 oz. bottle of Clorox). ”
I just want to clarify what this means. Are you talking about an actual (for example of a competitor) Target Store coupon, OR a Target store ad. A Target coupon will beep at the register and the cashier will have to override it and take off the amount on the coupon. Using the words “competitors coupon” makes you think this is what you will do. Although I am guessing you mean, “competitors ad”.

This is the response:

Thanks for your interest in our coupon policy.
Walmart will match the price listed on any valid competitor coupons that include a printed retail price for a specific item (e.g., $2 for a 24 oz. bottle of Clorox). This is a competitor coupon.
We do not accept competitor coupons that are $X off of a product (e.g, $1 off a 24 oz bottle of Clorox).
I hope this helps clarify the policy.
Thank you.
Regina

** I have a call scheduled with Ravi tomorrow, I will post as soon as I am done and let you know what he said. I WILL ask about catalina’s also…