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Walmart Coupon Policy and Price Match Policy Changes

Oct 18 by Paul Ivanovsky 7 Comments

Walmart Coupon Policy Changes I heart the mart
There have been a couple of small changes to the Walmart Coupon Policy, I don’t think they are going to make any huge difference but they may cause a little confusion. In a way that only Walmart and an attorney can do they have added  some vagueness that is sure to confuse some under trained cashiers.

I have highlighted the changes that I can pick out so you can see them. There are three changes that I think are going to cause some issues

  • We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.
  • Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
  • The system will prompt for supervisor verification for:
    • 4 or more like coupons per transaction.
    • A coupon of $5 and over.
    • $50 or more in coupons in one transaction.
    • Coupons totaling a percentage (%) off of the total sale.

I completely understand why Walmart has made some of these changes, but I wish they would have been more clear. The “we have the ability to limit” change is going to be read by some as “I have the ability to limit if I think this is too good of a deal” It was put in to deter shelf clearing but will undoubtedly hurt large families, but all in all not the end of the world.

The items purchased must be identical to the coupon is going to renew the timeless battle of what is written or what is pictured on the coupon. This was put in for all the people that believe if a coupon scans it is ok to use it, even they know it is for the wrong item. This one I can see being a pretty ugly battle for some. Be nice……. really, be nice.

All of the changes in the “system will prompt for a supervisor verification” are going to be interpreted by some as “if it beeps it means no”

Overall, Walmart is trying to limit coupon fraud and shelf clearing which I totally get and support. For the love of all that is good and holy could you please add a little clarity AND something that says you may ad match and use a coupon!!!!!!!

I think the positive to take away is that I think it is safe to say that they are not getting rid of Price Matching and moving on to just the Savings Catcher if they are making changes to the existing policy.

With that, let’s move on to the Walmart Ad Match Policy. There are only two changes that I saw and they are simply things that define or specify a little more and shouldn’t really affect anyone.

  • In all situations Walmart reserves the right to limit BOGO quantities to one per customer or household
  • A specific price that omits a specific characteristic of an item (Example: $9.50 on “all sizes or quantities” of an assortment) 

Below are the newly updated Complete Walmart Coupon and Price match Policies-

What do you think of the changes overall?

 

Walmart Coupon Policy

We gladly accept the following types of coupons*

  • Print-at-home internet coupons
    • Must be legible
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Buy one, get one free (BOGO) coupons with a specified price
    • Are acceptable in black and white or color
    • May not be duplicated
  • Manufacturers’ coupons
    • For dollar/cents off
    • We honor the manufacturer limitations 
    • For free items (except those printed off the Internet)
    • Buy one, get one free (BOGO) coupons
    • Must have “Manufacturer Coupon” printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • May not be duplicated
  • Competitors’ coupons
    • A specific item for a specified price, for example, $2.99
    • Buy one get one free (BOGO) coupons for items with a specified price
    • Have a valid expiration date
    • Are acceptable in black & white or color
    • May not be duplicated
  • Soft drink container caps
  • Checkout coupons (“Catalinas”)
    • Printed at our competitors’ registers for dollar/cents off on a specific item
    • Must have “Manufacturer Coupon” with specific item requirements printed on them
    • Must have a valid remit address for the manufacturer
    • Must have a valid expiration date
    • Must have a scannable bar code
    • Are acceptable in black & white or color
    • May not be duplicated

We do not accept the following coupons:

  • Checkout coupons
    • Dollars/cents or percentage off the entire basket purchase
  • Print-at-home Internet coupons that require no purchase
  • Competitors’ coupons
    • Dollars/cents off at a specific retailer
    • Percentage off
    • Buy one, get one free (BOGO) coupons without a specified price
    • Double- or triple-value coupons

*The following are guidelines and limitations:

  • We only accept coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.
  • Only one coupon per item.
  • We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.
  • Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
  • Coupons must have an expiration date and be presented within the valid dates.
  • If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
  • In all situations, we reserve the right to limit purchase quantities to typical retail purchase quantities or one-per-customer or household and to exclude dealers.
  • Store Managers have the final decision in taking care of the customer.
  • SNAP items purchased in a SNAP transaction are ineligible for cash back.
  • WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
  • The system will prompt for supervisor verification for:
    • 4 or more like coupons per transaction.
    • A coupon of $5 and over.
    • $50 or more in coupons in one transaction.
    • Coupons totaling a percentage (%) off of the total sale.

Walmart Ad Match Policy

We gladly match the price in the following types of ads:*

  • Buy one, get one free ads with a specified price
    • Example: Buy one for $2.49, get one free (BOGO)
  • Competitors’ ads that feature a specific item for a specified price
  • Preferred shopping card prices for specific items that are in a printed ad
  • For fresh produce and meat items when the price is offered in the same unit type (lb. for lb.; each for each)

*The following are guidelines and limitations:

  • We will match any local competitor’s advertised price.
  • We do not require customers to have the ad with them to honor a competitor’s ad.
  • Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.). No substitutions
  • In all situations Walmart reserves the right to limit BOGO quantities to one per customer or household

We do not match the price in the following types of competitor ads:

  • Items that require a separate purchase to get the ad price
    • example: “Buy [item A] to get [item B] for $C”
  • Items with no actual price that require a purchase to get free product
    • example: “Buy both [items A & B] to get [item C] for free”
  • Items that require a purchase to get a competitors’ gift card
    • example: “Buy [item A] to get a $B gift card
  • Buy one, get one free (BOGO) ads with no actual price given
  • Going out of business or closeout prices
  • Percentage off
    • example: “All mascara, 40% off”
  • Competitors’ private label price promotions
  • A specific price that omits a specific characteristic of an item (Example: $9.50 on “all sizes or quantities” of an assortment) 

We do not honor:

  • Ads when the actual price for items cannot be determined
  • Internet pricing
  • Misprinted ad prices of other retailers
  • “Going out of business” sales or “closeout” prices

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Filed Under: Walmart Coupon Policy, Walmart Price Match Policy Tagged With: walmart coupon policy

Comments

  1. crystal says

    October 18, 2014 at 11:15 am

    I tired to price match something that said bogo. It didn’t say buy 1 at x amount. But it did say u save $2.99. Should they have matched it or not??

    Log in to Reply
    • Paul Ivanovsky says

      October 20, 2014 at 7:22 am

      yes, because it is telling you what the price of the items is.

      Log in to Reply
  2. Danielle says

    October 18, 2014 at 8:17 pm

    In Florida the news and some of the super walmarts have been saying they no longer ad match bogos even if a price is listed…

    Log in to Reply

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