This is going to be a mess.
Staples is apparently sending out emails today to the people who ordered the $.99 stamps the other day.
“Thank you for your recent purchase of a custom stamp (3/4” x 1 7/8′), model E4912, sku 341978. Please note that the advertisement for this stamp stated that “Shipping charges apply.” We have identified that your order (order number listed above) is missing the required shipping fees. If you would like 7 day delivery, the shipping charge is $9.95, or you can choose expedited shipping for $13.95. Please call us at 888-333-3199 by Tuesday, January 29th to confirm your desired shipping preference. If we do not hear from you by this date, we will assume that you do not want the order fulfilled and we will issue you a refund within 5-7 business days.”
In Staples defense, there was tiny little wording that said shipping charges may apply, or something to that effect.
HOWEVER, is anyone else tired of companies in the past 6 months, just saying, “sorry, our bad, you don’t get your deal.”
It was never this way in the past. They seemed to actually care if they messed up and didn’t word something right, or made it so you were able to check out and not pay shipping. Staples has just created a NIGHTMARE for themselves in the next few days if this is the case. Here is their Facebook wall page if you got a letter and want to say something.
