There have been a ton of questions asked so I sent off to get answers to the Top 5 questions that I have been getting. All of the answers are AWESOME and will help us save tons of money the Christmas Shopping Season. I have added in my own thoughts where it says Paul’s Notes. The orange is the quoted response that I got in answer to our questions.
Black Friday Question & Answer:
Paul – let me know if you have any further questions.
1.If I have something on layaway that is in the Black Friday ad …will I get it for the cheaper price?
A: Our layaway counter will close at 3 p.m. on Thanksgiving Day and opens at 8 a.m. on Black Friday. So if a competitor’s Black Friday ad is valid during our layaway hours on Black Friday, customers can use Ad Match to get a price adjustment to their layaway account.
2. Will Walmart Price Match Black friday Ads
A: On Black Friday, we will match competitor ads for identical Black Friday products. Customers who find a lower advertised price on an identical product can have the price adjusted right at the register. Ad Match Guarantee is available all year long.
Paul’s Notes: This question came up because of the Christmas Ad Match signs that are in all of the stores. What the signs are intended to mean is that if you bought it prior to black friday you will not be able to get the difference on a gift card. I did tell them that what people would do is just return it for full price during the sale with their receipt and rebuy it at the new price. She said that would be up to an individual store manager to decide.
3. Will Walmart match online pricing?
A: No.
Paul’s Notes: I have personally spoken to many Managers that will Price Match Online deals. The criteria is this: The online retailer must have a physical store presence in that area. It must be exact and it must meet all requirements of the sale (time, day etc) and must be in stock. This will be completely up to your store manager. My advice would not be to call your store and make a big fuss or say anything to the effect of “Corporate said No, but are you going to price match online deals?” It was this way last year and most stores will honor it from what I can tell.
4. Why does it have to start so early?
A: Black Friday is our Super Bowl and we can’t start the game at half-time. Each year we work to strike the right balance between what are customers want and being competitive. We’ve seen that our customers like to shop early, get some sleep and come back again the next morning.
5. What items will form the Black Friday ad will be online.
A: Customers can also get a jump start on shopping from the comfort of their homes with special online Black Friday deals on Nov. 28. Some of the great deals available on Walmart.com include:
- iPad® 2 with Bluetooth speaker and accessory kit – $349 (nearly $75 savings)
- Kids’ 3 Piece License Character Pajama and Robe Set (includes Disney, Marvel characters) – $14 (special buy)
- Samsung® 40″ Class LED 1080p 60Hz HDTV – $379 (nearly $50 savings)
- Proscan 7″ Tablet with Keyboard Case – $49 (special buy)
- Wooden Activity Table with 45-Piece Train Set & Storage Bin – $49 ($20 savings)
- Xbox 360™ with Camouflage Controller – $139 ($90 savings)
Paul’s Notes: I do not believe this is the complete list of items that will be available online but it is a nice start!
Thanks!
Molly
Walmart Media Relations
See More Walmart Black Friday Deals and the COMPLETE Printable list of Walmart Black Friday Deals
Walmart Black Friday TV Deals
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