I wanted to follow up and let you know that I went to the “problem” Walmart in my area. We have 3 Walmarts in my town, 2 are super nice and coupon friendly and great to shop at. One is not friendly and a hassle. I went and did the same transaction at all 3 stores and sure enough the only one that I had a problem at was the 3rd one.
In the video I explain what the situation was.
On the way home I called corporate to explain the transaction and make sure that I was correct and not crazy. They confirmed that I was correct, and following what their corporate policy was.
They did state the the Store Manager, NOT a CSM, assistant manager OR ANYONE else has the right to not follow the policy. They should also post something that says they choose to not follow the corporate policy. Fine, I have about 10 other stores I can shop at if that is the case. But they need to let their customers know.
P.S. I HATE videos where all the person does is sit there and talk… but I didn’t have any other way to do it. Sorry!
