Looks like Clariol cleared things up a bit:
Hi ladies- Sorry for any confusion this coupon is causing. This coupon is good on Clairol hair color only. Totally understand the question as Herbal Essences is Clairol, however Herbal Essences hair care products run their own coupons. You can use it on Herbal Essences hair color though. ^Renee
There has been a lot of debate on the $5/2 Clariol coupon in this weeks P&G insert. It says “any Clariol” and we all know that Herbal Essence is a Clariol product. I realize people are posting that you can use it on the Herbal Essence products which will make them free. This will be up to you if you personally feel good about using this coupon this way.
A friend Josie asked on the Clariol Facebook page what they thought of the coupon:
“Thanks for the additional info. This coupon is good on only Clairol hair color. Totally understand the question as Herbal Essences is Clairol, however Herbal Essences hair care products run their own coupons. With that said, it is ultimately up to the retailer if they will honor it the way you’d like to use it. My best advice is to give it a try. Hope that helps! Happy Weekend! ^Renee”
The Clariol rep obviously has no clue about coupons and how they work. “Give it a try” is not really a great answer. She also said, “This coupon is good on only Clairol hair color” plus having couponed for a while we can see what the intention of the coupon is. It was clearly intended for hair color.
This is a situation where you have to decide if you take advantage of someone screwing up the wording on a coupon, or you just pick up your really cheap and in some places free hair COLOR this week. Personally, I know it wasn’t intended for the Herbal Essence, so I am not using it on that.